Common Problem

Q1: Why do you want to register a member of Cheng Ze Electronics (Beijing) Co., Ltd.?

Only registered users can be purchased in Chengshi Electronics (Beijing) Co., Ltd. homepage, and enjoy a variety of preferential price packages and points gifts;

Only registered users can log in to & quot; Member Center & Quot;, using the rich membership function provided by Heze Electronics (Beijing) Co., Ltd. to manage their profile;

Only registered users can get our promotion activities or cash coupons.

Q2: How to order goods at Chengshi Electronics (Beijing) Co., Ltd.?

You can first browse our website home page search to understand the product model you need, see your satisfactory product can be added directly to the shopping cart, then pay the order.

Q3: Whether I need all the components models you need can only purchase on the website?

At present, all stock products that are available on the website of Chengshi Electronics (Beijing) Co., Ltd. can be purchased directly. Basically guarantee that the day / space delivery; if the spot is temporarily sold out, we can help you order.Suppose you need products, our mall, we can even help buy.

Q4: What should I do if I forgot a password?

When you forget your password, please log in to the registration page, click & quot; Forgot your password & quot;

Q5: Can the orders in Chengze Electronics (Beijing) Co., Ltd. provide a contract?

Can.After submitting the order after submitting the website, the customer can print the sales contract PDF file on the website.The contract is legally effective for the contract contract for both parties.

Q6: How to track the orders and shipments of Cheng Ze Electronics (Beijing) Co., Ltd.?

After the customer submits the order online, Peace Electronics (Beijing) Co., Ltd. will notify the customer order in time.The order will reach the next day, customers can view the order real-time transport status in "My Orders".Customers can also query domestic express delivery orders in "My Orders" and master the status of orders in real time.If you have any questions about the order delivery period, you can contact the core city customer service hotline 13552308856 or by online customer service.

Q7: How does the invoice of Chengze Electronics (Beijing) Co., Ltd. have issued?

Cheng Ze Electronics (Beijing) Co., Ltd. can issue VAT invoices for all orders (amounts over 3,000 yuan), all products are regular taxpayes according to national requirements.

Q8: Neidney Electronics (Beijing) Co., Ltd. accepts telephone inquiry?

Can.If the customer needs to call the customer service hotline 13552308856, we will conduct artificial inquiry.However, due to online orders involve personal information, we recommend that the customer will complete the order on the online operation.

Q9: If you have a quality problem, how to return it?

Hezind Electronics (Beijing) Co., Ltd. only provides the original authentic, 100% guarantee quality.When the customer has doubts about the product quality, please call the customer service hotline 13552308856 in the first time, we will quickly communicate with the supplier, and arrange the process of returning goods according to the supplier quality problems.For complaints and return applications related to product quality related issues, please ask within 15 days of receipt.

Q10: What is the specific program of orders?

After receiving your payment, we will arrange your order; after the order is successful, your order status will be modified to "Wait for delivery".After receiving the goods, Heze Electronics (Beijing) Co., Ltd. will arrange delivery for you in the first time, your order status will be changed to "Wait for the goods".In order to ensure that the product is delivered to you in time, please fill in the detailed consignee information and contact information when ordering.